Privacy Policy

1. Introduction

Lamaat Almas Real Estate Brokerage L.L.C  is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you go through online advertisements, lead forms, or contact channels.

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We collect information to provide better services to our users and improve our offerings. The information we may collect includes:

a) Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Nationality

  • Preferred Property Type / Location

  • Inquiry Details

Collected through:

  • Website contact forms

  • Instant lead forms on social media (e.g., Meta Lead Ads)

  • WhatsApp chats or email inquiries

b) Automatically Collected Data

  • IP Address

  • Device Information

  • Browser Type

  • Geolocation Data

  • Date and Time of Visit

  • Pages Visited

  • Referring URLs

This is collected via:

  • Cookies and tracking pixels

  • Analytics services (e.g., Google Analytics, Facebook Pixel)

3. How We Use Your Information

We use the collected information to:

  • Respond to your property inquiries or requests

  • Schedule property viewings and provide follow-up support

  • Improve website functionality and user experience

  • Send promotional content with your consent

  • Conduct data analysis and advertising campaign optimization

  • Comply with legal obligations under UAE laws and real estate regulations

4. Sharing and Disclosure of Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Internal sales agents and brokers for follow-up

  • Third-party service providers (e.g., marketing agencies, CRM tools, email automation platforms)

  • Government or regulatory authorities, if legally required

All third parties are obligated to handle your data securely and for intended purposes only.

5. Cookies and Tracking Technologies

Our website uses cookies, pixels, and other tracking tools for personalization, analytics, and remarketing purposes. These technologies help us:

  • Track how users interact with the site

  • Deliver targeted advertising through platforms like Google Ads and Meta (Facebook/Instagram)

  • Measure the effectiveness of our campaigns

6. Advertising and Remarketing

We may use your browsing behavior and form submissions for retargeting ads via:

  • Facebook and Instagram (Meta Ads)

  • Google Display Network and YouTube Ads

  • TikTok Ads or other advertising platforms

You may see our ads after visiting our website as part of our marketing strategy. You can opt out using ad settings in your respective platform or through tools like www.youronlinechoices.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

You have the right to:

  • Access or update your personal data

  • Withdraw your consent to receive marketing communications

  • Request deletion of your information (subject to legal limits)

To exercise your rights, please contact us at info@lamaatalmas.com.

9. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is 100% secure.

10. Third-Party Links

Our website may contain links to other websites or platforms not operated by us. We are not responsible for the privacy practices of these third parties. Please review their policies separately.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed of how we are protecting your information